Shipping/Returns

SHIPPING/RETURNS

Shipping

If you need it fast we can make it happen. Standard shipping is free sitewide. We use UPS/FedEx special handling services. Shipping speeds are typically 5 to 8 business days. We can provide freight truck when needed.

 

Returns

Your satisfaction is important. Please contact us at 214-802-6994 or email us at sales@bgpproducts.com as soon as you are aware of a problem. We do not accept returns after 30 days. All refunds made for returned items will exclude original shipping costs. We will not accept returns sent COD’s. All returns are subject to a 20% restocking fee. Opened items are not eligible for refund. Items that have been altered by any methods are not returnable. Original invoice must be included.

 

Claims

If an item arrived damaged please contact us immediately at sales@bgpproducts.com. We will work quickly to help replace the item if another is available.